Política de reembolso

Does DAFNA’S PERSONAL SKINCARE TM accept returns?

Yes! Please contact us at info@dafnaskincare.com if your product is damaged or you have any other problem with it Once we receive your return, we will check that everything is correct and contact you to confirm the refund processing. In such cases, within 14 business days we will refund the amount paid for the returned product(s) (including any initial shipping costs). The refund will be made using the same payment method chosen at the time of ordering.

We will not refund the payment in the following cases:

  • Products damaged due to misuse or negligence.
  • If you bought our product, not directly from our website. Please contact the retailer first.
  • Used products whose packaging has been opened and/or tampered with.