FAQs
- What is the Beauty Bonus Plan?
- It's our way of showing our appreciation and offering you ways to save more money and get free gifts with every purchase you make with us. You will earn points for carrying out activities on our website
- How can I join the plan?
- You have to open a customer account on our website. Then every time you enter the account, your accumulated points and the ways to earn more points will appear.
- How can I earn points?
- You can earn points for all kinds of activities, You can see the detail within your account.
- How I can redeem my points?
- Select the tab where it says Redeem points to have your prizes If you have the points you will need to exchange them for a prize or discount.
- Is there a limit to the number of points I can earn? Do points expire?
- No. And the points do not expire.
- Can I earn points for giving a product review?
- Yes! A few days after receiving your order, you will receive an email asking you to review your purchase. If you complete it, you earn points.
- Why did you ask me for the birthday date?
- Your birthday is the most important day for you, that's why we want to give you a special gift on your birthday. We can do that ONLY if you fill in the birthday date in your customer file. Your email with your birthday gift will arrive just on your birthday.
- I've completed an activity, but I haven't earned any points...
- Don't worry - there are activities that take a little time to appear in the accumulation of points. If a few days go by and you don't have your points, write to us at info@dafnaskincare.com
- I have referred a friend what happens if my friend cancel their order?
- Your points will be lost.
- Can I use several codes at the same time?
- We are very sorry but due to system limitations you cannot use more than one discount code in a purchase.
- How can I stay up to date on program news?
- When there are news we send emails to the members of the program, so it is important to register the newsletter.
- Where can I report if there is a problem with my account?
- Please send us an email at info@dafnaskincare.com